Hey Loislane,
You are right about the principle. So, no matter how good the bike feels, with 1000$ spent, sorry but this guy can chew on his profit a bit in order to keep the referals... his fault or not. The 80$ is not the issue, its about the automatic "not my fault" behavior, so....
Go the dealer, who wants to keep a customer, and the jobber may go to hell...
You know sometimes, talented mechanics doesn't mean talented business owner.
When I pay, no question asked, then I expect the same kind of service in return.
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